Cancellation & Refund Policy

Last Updated: March 13, 2025

At ClearSkin , your satisfaction is at the heart of what we do. If you need to cancel an order or request a refund, please review our policy below.

1. Order Cancellation

  • Customers may cancel their order within 24 hours of placing it.

  • To cancel, please contact us via email at Clearskinlab.org@gmail.com or by phone

  • Orders that have already been processed or shipped cannot be canceled.

2. Refund Policy

  • Approved cancellations will be refunded to the original payment method used during checkout.

  • Refunds may take up to 45 days to appear, depending on your bank’s processing times.

  • Shipping fees (if applicable) are non-refundable.

3. No Cancellation / No Refund Policy (If Applicable)

  • Products or services marked as “Non-Refundable” or “Final Sale” are not eligible for cancellation or refund.

  • This will be clearly communicated before purchase to avoid misunderstandings.

4. Contact Us

For cancellations, refunds, or any order-related questions, please reach us at:

📧 Email: Tretify@gmail.com

🏢 Address: Shams Business Center, Sharjah Media City Free Zone, Al Messaned, Sharjah, UAE

By placing an order on https://clearskinlab.org/, you agree to the terms outlined in this Cancellation & Refund Policy.